From opening an account to making a withdrawal — this page is your first stop for help with anything related to lords.
Browse the sections below to find what you need. You'll find answers to almost every question related to lords right here.
New to lords? Just follow the steps below and your account will be ready in just a few minutes.
Find all deposit and withdrawal methods on lords, along with solutions to common issues.
| Method | Minimum | Maximum | Time |
|---|---|---|---|
| Mobile Pay Deposit | ৳500 | ৳50,000 | 5–10 min |
| Nagad Deposit | ৳500 | ৳50,000 | 5–10 min |
| Bank Transfer | ৳1,000 | ৳5,00,000 | 15–30 min. |
| Mobile Pay Withdrawal | ৳500 | ৳30,000 | 15–60 min |
| Bank Withdrawal | ৳2,000 | ৳2,00,000 | 30 min – 2 hrs |
Many users run into issues while using an online gaming platform — a forgotten password, a deposit that hasn't credited on time, or bonus terms that are hard to follow. lords understands how frustrating this can be, especially when a cricket match is live and you can't place your bet. That's why the lords Help Center is built so you can find solutions on your own — or reach out to the support team directly whenever you need.
Thousands of Bangladeshi members transact on lords every day. With a platform this large, the occasional minor issue is perfectly normal. But the lords support team makes sure no problem lingers for long. On Live Chat, a Bangla-speaking support agent responds in under two minutes on average — even at 3 AM, because lords knows that problems don't wait for business hours.
A common question we hear is — I deposited via Mobile Pay but my balance hasn't appeared, what should I do? In this situation, wait 5–10 minutes first, as mobile network delays can occasionally cause a slight lag. If the balance still hasn't arrived after 15 minutes, contact lords via live chat with a screenshot of your transaction. In most cases, the issue is manually verified and resolved within 30 minutes.
Forgetting your password is a common issue. On the lords login page, click "Forgot Password" and an OTP will be sent to your registered mobile number. Use it to set a new password. The whole process usually takes under 2 minutes. If you no longer have access to that mobile number, you can reset via email or contact support directly.
Bonus terms and conditions can be confusing. lords always clearly states the wagering requirements alongside any bonus offer. For example, a "20x wagering" requirement means you need to place bets totalling 20 times the bonus amount before you can withdraw. If you receive a ৳1,000 bonus, you would need to wager ৳20,000 in total. Keeping this in mind will clear up any confusion around bonuses.
If you're having trouble with the lords app, try uninstalling and reinstalling it first. The lords app is not available on the Google Play Store — you'll need to download it directly from the lords website. During installation, you may need to enable the "Install from unknown sources" option. iPhone users can visit the lords website in their mobile browser and add a shortcut to their home screen.
Lords takes account security very seriously. lords will never ask for your password or OTP via email or SMS. If anyone claims to represent lords and requests this information, it is a scam. Report such incidents to the lords support team immediately. lords is always active in keeping your account safe.
Finally, the lords Help Center is more than just a place to resolve issues — it's also a resource to help you get to know lords better. New guides, tutorials, and updates are added here regularly. Our goal is to make your experience with lords as smooth and enjoyable as possible.
If you can't find the answer yourself, the lords support team is always here to help.
Here are answers to the most frequently asked questions from lords users.